All property managers are knowledgeable of each other's portfolio, and are able to provide seamless service to tenants and owners when a particular property manager is absent. Touchstone has developed a unique reporting format, which has been adopted by major international and national clients and is now used as the required standard in the client's portfolio for properties managed by other property management companies. Touchstone customizes the reporting format to suit individual owners, rather than forcing its clients to conform to an inflexible reporting system. Touchstone’s reporting gives a true picture of the performance of the building. Touchstone employs its own in-house engineers and maintenance staff (optional service). The building staff are experienced, accredited building engineers and electricians. This results in lower mechanical and maintenance costs for the buildings they oversee. Detailed building specific preventive maintenance programs are set up for every building, virtually eliminating unbudgeted costly repairs.		Using an analytic reporting system developed for asset management, all Touchstone's budgets and statements are prepared with detailed "Narrative Variance Reports". Using the latest technology, Touchstone engineers often design and program their own HVAC digital control systems making the buildings more efficient and thereby providing considerable savings to tenants and owners. Touchstone's engineering department generates 'Request for Pricing' (RFP) documentation complete with specifications for some of the projects. More...» Touchstone can provide its clients with an optional, secure, password protected website page on Touchstone’s server. The site contains a dynamic event calendar and all the data for the property. There is an additional cost for this service.